Frequently Asked Questions

Here are quick answers to common questions about private-pay home care, private duty nursing, care management, and getting started.

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  • Home Care Support focuses on non-medical assistance with daily routines, personal care support, and safety supervision. Private Duty Nursing provides RN/LPN support for post-operative recovery or more complex needs, aligned with provider instructions.iption text goes here

  • Care Management is nurse-led coordination for families who want professional oversight. It may include assessment, care planning, provider coordination, and structured family updates.

  • We provide private-pay services. If you have discharge instructions or guidance from your provider, we coordinate care around that plan.

  • Start time depends on the service needed and schedule. Many clients begin quickly after an initial consultation.

  • Yes. We can arrange daytime, overnight, and 24/7 schedules depending on your needs.

  • Yes. For clients recovering in a hotel after a procedure, we can provide private-pay nursing support aligned with discharge instructions and a safety-focused plan.

  • We match based on the client’s needs, preferences, schedule, and the level of care required. We prioritize professionalism, communication, and consistency.

  • We review needs, goals, routines, and safety considerations, then recommend the right level of support and next steps.

  • We agree on a communication plan that fits your preference — from concise weekly updates to more frequent check-ins during transitions.

  • We serve clients in Massachusetts

  • If urgent symptoms occur, staff will activate emergency services. We also notify family per the agreed communication plan.

  • Scheduling minimums and cancellation windows depend on the service plan. We confirm these clearly before start of care.

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